Frequently Asked Questions
Everything you need to know about your Sol Beauty & Care experience.
How do I determine the correct size for my body shape?
We provide a comprehensive size guide on every product page. Since our garments are designed for a precision fit, we recommend taking your measurements and comparing them to our chart before purchasing.
What is your return and exchange policy?
We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel and shapewear items must be in their original sealed packaging to qualify for a return.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
How should I care for my Sol Beauty & Care garments?
To maintain the elasticity and quality of our fabrics, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach or high-heat tumble dryers.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.